At the gate, people were being turned away with ANY umbrella. It said no umbrellas with pointy ends on them, however, small umbrellas were allowed. Prior to coming, I read the rules regarding what items were allowed to bring in. Perhaps consider posting FAQ signs around the entire area. The workers I talked to didn't have answers to many of the questions being asked. There should be a separate entrance for disabled people and elderly folks that cannot stand in line. Also, there weren't enough signs on Main Street to inform people where to enter for camping, Premier parking, General parking and entrance signs to the venue.
I think they need to look at opening the parking up way earlier for the campers and allow people to get in earlier. We purchased Premiere parking to be closer to the gate. The Somerset venue needs to get way better at organization, training and logistics. However, we missed out on the Particle Kid and half of Molly Tuttle because we were stuck in line waiting to get through the gate. The music was awesome! Loved all of the performers and the sound was excellent.
